At Kosha Yoga Co. we allow hassle free returns and exchanges for unused, unworn and unwashed merchandise within 15 days of purchase.
In the rare case that the product we ship is defective, we would cover your return shipping costs, otherwise these will be adjusted in the amount refunded.
Your return will be accepted if:
- The issue is brought to our notice within 15 days of receipt of the package
- The item is unopened, unused & unworn
- The item still has original packaging attached
Returns will NOT be accepted if:
- The issue is raised after 15 days of receiving your order
- The item has been used, worn or washed
- The item has been altered or damaged after being received
- Original packaging is missing
- The item has been purchased during a sale
To return your package simply:
- Send us an email to firstname.lastname@example.org with your name, order number & contact details
- If the product has a manufacturing defect, we cover the cost of return shipping, otherwise this is borne by the customer
- Return pickup charges will be notified before arranging the return
- A quick quality check is done once we receive the returned goods and your refunded is processed (within 3 working days of receiving the goods)
- The original payment method will be credited for orders that are returned
At Kosha Yoga Co. we are committed to delighting you with every purchase.
In the rare case that this doesn't happen, we encourage you to contact us on our WhatsApp helpline (+91 93248 79162)
We're also conscious about the carbon footprint our activities leave so we request you to be considerate to the environment while making or returning online purchases.
Kosha Yoga Co. holds the right to deny any return that does not meet our requirements during quality inspection.
Kosha Yoga Co. is not responsible for any returns lost in transit or any additional charges that may apply.