Returns & Exchanges
At Kosha Yoga Co. we offer hassle free returns and exchanges for unused, unworn and unwashed merchandise within 7 days of delivery.
In the rare case that you aren't delighted by your purchase, we encourage you to reach us on our WhatsApp helpline +91 93248 79162
Returns will be accepted if:
- The issue is brought to our notice within 7 days of receipt of the package
- The item is unopened, unused & unworn
- The item still has original packaging attached
Returns will not be accepted if:
- The issue is raised after 7 days of receiving your order
- The item has been used, worn, washed, altered or damaged
- Original packaging is missing
To initiate a return or exchange:
- Email us at email@example.com or WhatsApp on +91 93248 79162
- For manufacturing defects the cost of return shipping is covered, else it is borne by the customer.
- Return charges, if any, will be notified once return is initiated.
- Refunds for COD orders will be provided in the form of store credit only.
- Refunds are processed within 48 hours of receiving the goods.
- Returns for personalised products are not accepted.
- Kosha Yoga Co. holds the right to deny any return that does not meet our requirements during quality inspection.
- Kosha Yoga Co. is not responsible for any returns lost in transit or any additional charges that may apply.
We care deeply about the carbon footprint of our activities and request you to be considerate to the environment while making or returning online purchases.